Effective Date: August 21, 2024
RecipeBoard ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (the "App").
Customer Support Requests: When you contact us for customer support, we may collect information that you voluntarily provide, such as your name, email address, and details about the issue you're experiencing.
Crash and Error Data: We collect data about crashes and errors you encouter using the app to help us identify and fix issues within the App. This data may include information such as device type, operating system version, and other technical details related to the crash. This data does not contain personally identifiable information.
Analytics: We use Google Analytics to better understand how users interact with the App. Google Analytics may collect and process certain data related to usage patterns, device information, and general app activity, but this data is anonymized and does not identify individual users. For more information on how Google handles your data, please refer to Google’s Privacy Policy.
Photos: When you utilize the Import Recipe Photo option, and take a photo or choose an existing photo, we may collect the photos that you use. Only photos that you choose to provide to the App are collected, no other photos on your device are accessed. When photos are collected, they are not linked to other identifiable user data.
Customer Support: We use the information you provide when contacting customer support to address and resolve your issues.
Crash and Error Data: Crash data is used solely to diagnose and fix performance issues in the App.
Analytics: Analytics data helps us improve the App by understanding user behavior and engagement patterns.
Photos: We perform optical character recognition (OCR) on the photos to extract recipes. The photo or the extracted text may be sent to third parties, such as OpenAI or Anthropic, for the purposes of performing OCR or structuring the resulting information. Additionally, we may use photos to improve photo recipe extraction in the app.
We do not share any personal data with third parties, except as necessary for providing customer support, processing crash reports, performing recipe extraction, or performing analytics as described above.
We take data security seriously and use industry-standard measures to protect any data collected.
We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you by updating the "Effective Date" at the top of this policy.
If you have any questions about this Privacy Policy, please contact us at [email protected].